FAQ – What you want to know about the business and the products

ABOUT THE BUSINESS: I just want to retail your products in my business/ shop. Do I have to become a representative? I want to be a representative, how much does it cost? I intend to join, but why should i place a "Fast Start" order? What are the ongoing costs? Do I have to be good at "sales"? Do I need experience?

ABOUT THE PRODUCTS: Where can I see the full ingredient listings of your products and sample them? Why are some of your products marked "Certified Organic" and others just "Organic"? What are the properties of the proprietary herbal extract blend in your products? I'm a vegan. Do you have to use beeswax?

ABOUT THE BUSINESS

I just want to retail your products in my business/ shop. What do I do?

If you just want to retail our products in a traditional way you can join as a representative, order at a discount and on sell them in your business. Please contact us for details.

I want to be a representative, how much does it cost me to get started?

It will cost you US$60 (AU$88) to join as a rep. Then to get the most from this opportunity you should start your business by ordering a "Fast Start Pack" which comprises of about US$320 worth of products. Beyond this you also need to budget a further $20 to $100 for promotional material. So that's approximately US$400 plus in total. See Getting Started for more information.

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I intend to join as a rep but why should I place a "Fast Start" order?

In our experience if you intend to build a business with ONE Group joining with a Fast Start order (see above) is crucial. There are several reasons for this:

• it gives you enough products to try and experience. This business will only work for you if the products are right for you.
• it gives you enough products to show friends, family and other people who you meet who are curious about the products or opportunity
• it immediately qualifies you for the second rank of the company (Senior Associate) which impacts on your income but also gives you the right to do expos and markets.

What are the ongoing costs?

If you want to remain as an "active rep" who is entitled to being paid bonuses etc, you must order at least "50 points" of products per month. This might equate to probiotic, shampoo, conditioner and a soap (about US$65). Additional costs (and immediate income potential) will depend on what strategies you choose to build your business.

Do I have to be good at "sales"?

Skills as a communicator and educator are much more important than traditional sales skills. This business is much more about education and getting information out to the public than it is about sales. We avoid hype and are not about convincing people to buy our products or become representatives. Our training and culture encourages new reps to help empower people with information such as how to read product labels, how to source manufacturers safety data sheets and make informed decisions about the products they purchase. In this way we are allowing people to make their own journey, confident that if they choose tread lightly on the planet and use healthy and vibrant products that they will soon be knocking on our door.

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Do I need experience?

You need passion and commitment but not experience. If you are interested in health and organics then these products will be for you. From there you can build a business that is authentic and reflects your interest. If you want to make this work Anne, Arun and our team will work with you to identify, implement your goals and succeed. See our training information for more.

ABOUT THE PRODUCTS

Where can I see the full ingredient listings of your products and sample them?

Order and view our full range at our sister site or read the ingredients and testimonials by downloading our catalogue (a pdf file, approximately 120kb). If you are considering becoming a representative, the best way to sample our products is by ordering your Fast Start Order, contact us to discuss this further.

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Why are some of your products marked "Certified Organic" and others just "Organic"

The bulk of our seventy products have been certified organic to organic food industry standards. To be certified to this level they must have 95% certified organic ingredients and the final 5% must be natural with no synthetics.

Some of our products contain more than 5% of natural minerals such as natural ochres (in the lip cremes) or sodium bicarbonate (in the toothpaste and deodorants). We are working to organic industry food standards because there are no cosmetic or skin care standards that are stringent enough. Natural occuring minerals, while not synthetic are not "agriculture ingredients" and therefore cannot be certified organic. So these products will specify that they are 80% certified organic ingredients for example.

The only exception to this is with our shampoo and body wash. With these two products (out of seventy) the "foaming agent" is not certified organic and it makes up about 27% of the product. The "foaming agent" we use is "polyglucose".Coco polyglucose is a "non-ionic surfactant" (foaming agent) synthesised from coconut and glucose from corn.

Polyglucose has excellent dermatological compatibility. It is very mild on the skin. Based on the Duhring Chamber Test it has the lowest irritation score of all common surfactants tested. It is free from ethylene oxide, which can cause nitrosamine contamination, and free from preservatives.

Order our Organic Products and view full ingredients here
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ONE Group introduces Miessence, Mienviron & MiVitality (Inliven). The World's First and most comprehensive range of certified organic skin, personal, cosmetic, health and nutritional products.